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Over thirty years of dependable service.

     Not many companies in the industry can say that about themselves. We here at Gencom Northwest are proud to have worked with the medical offices of Pacific Northwest for thirty-four years, and the quality and professionalism of our services set us apart from other mainstream EMR maintenance competitors. But don't just take our word for it. Please take a moment to meet our staff:


Eric Wilgus     Eric Wilgus, CTO and  owner of Gencom Northwest. After achieving a Bachelors Degree of Science at U.C. Irvine, it was Eric’s pioneering spirit and innovative mindset which prompted him to establish the company in 1976, and his long career in the Healthcare technology industry has given him an advanced understanding of Health Systems and Sytem Integration. As a licensed network engineer, Eric always puts forth his best effort to solving technical problems, and his friendly customer support helps alleviate even the most stressful situations. He’s never satisfied with a project until you are.

Contact Eric for support or questions. @EricWilgus or Linkedin 



     Tracy Brodie is our state-licensed low voltage engineer, and he specializes in computer networks, phone systems, overhead audio technology, and security systems. In fact, Tracy is so familiar with these technologies that he often knows more about them than the product manufacturers! As our go-to guy, Tracy makes network installations occur with unparalleled speed and precision.


     Howard Andrews is a shining example of a quality technical support operator. On the phone and in the field, Steve is one of our most valuable assistance assets. He’s punctual and a hard worker who loves to help our customers get what they need exactly where and when they need it. Steve is a very amiable guy and we are proud to have his engineering expertise on the Gencom Northwest team.